Refunds
Unless there is a fault with the fabric, I cannot offer a refund after you have paid for the fabric as all fabrics are printed to order. Please make sure you look at the fabric before you cut it. Returns cannot be accepted as the fabrics are being cut to your requirements. Before you purchase a fabric, I would recommend you order a sample near to the time of ordering so that you can be sure that the fabric is in the right shade. The colour of the base cloth can change slightly. Please email me and I will be happy to assist. I can also offer a consultation to help you make the right decisions for your home design.
Delivery
Free delivery within the UK only. Allow delivery window of 9 to 21 days before placing your order withing the UK. To remain sustainable, I only order the amount from the printer I need to fulfil your order.
Display
Every effort is made to display colours as accurately as possible. However, different devices display colour differently and may therefore vary.
Please be aware that deliveries to countries outside of the UK may incur custom charges for which I am not responsible. Please email me for the delivery charges outside of the UK.
Cancellation
I cannot offer a refund once the order has been made. This is because once the order has been sent to the printers, we cannot stop the order. Refunds are available only if there is a fault with the fabric. Please check the fabric before you make any cuts and inform us within 28 days from delivery. Any irregularities and variations in the weave of the fabrics are not considered as defects. The shade of the fabric may vary slightly from roll to roll which is beyond of our control.
Copyright
All my fabric designs are protected by ACID (Anti Copying in Design). Under no circumstances may the fabric designs be reproduced. If you have any queries about the copyright, please do not hesitate to contact me.
Private Policy
Please be aware that I will never share your details.
This website collects personal data to power the site analytics, including:
. Information about your browser, network and device
. Web pages you visited prior to coming to this website
. Your IP address
This information may also include details about your use of this website, including:
. Clicks
. Internal links
. Pages visited
. Scrolling
. Searchers
. Timestamps. This information is shared with the website's analytics provider to learn about site traffic and activity.
Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website hosting platform to securely serve the website to you.
Visitor Data
When you buy something on this website, personal information is collected from you to fulfil the order. This website may collect information like your:
. Billing and shipping address
. Email address
. Name
. Phone number
This information is shared with the website's online store hosting provider so that they can provide website services to this website.
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
This website hosting provider collects personal data when you visit the website, including:
. Information about your browser, network and device
. Web pages you visited prior to coming to this website
. Your IP address
The hosting provider needs the data to run this website, and to protect and improve its platform and services. The hosting provider analyses the data in a de-personalised form.
